In the event of a significant error in shipping or total calculations, we will contact you to advise of correct charges or cancel the order and issue a refund if necessary. To ensure we can despatch promptly, if an item is unavailable for any reason at the time of order picking and sourcing will delay shipment significantly, we may cancel the item from the order and refund the value.
If delivery is unable to be completed at the nominated address, parcel will be returned to an Australia Post Office or other depot for collection. If you choose to request safe drop or redirect your parcel with Australia Post, Mr Toys accepts no responsibility for lost or stolen parcels. Shipping times are estimated at between 3-10 business days depending on your location within AustraliaĪustralia Post eParcel service delivers Australia wide and requires a signature for delivery. Orders are typically dispatched within 2-3 business days in non peak periods. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Shipping costs are influenced by the size and weight of the product and your location. We deliver products Australia wide using Australia Post eParcel and couriers. Refunds will be issued using your original payment method
Proof of Purchase such as your original Mr Toys register receipt must be presented Mr Toys reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect. Mr Toys may elect to return the product to the manufacturer's repair agent to determine the nature of the problem. Where a failure does not amount to a major failure, Mr Toys is entitled to choose between providing you with a repair, replacement or other suitable remedy.
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